Lexus Service and Corona VirusApr 15th, 2020
COVID-19 has presented Albertans with a variety of challenges including how to get their vehicle serviced safely. Our team has taken this challenge head-on, implementing new procedures and systems that make auto service as convenient as possible, while still prioritizing the health and safety of our team and clients.
We have been approached with dozens of questions:
- How can I avoid contact with the dealership staff?
- What precautions are being put in place to keep my family safe?
- Have your service hours changed?
This post will help answer all your Coronavirus related auto-servicing questions! If you’re still unsure about something, don’t hesitate to ask!
First things first…
We’re monitoring the COVID-19 situation daily and continue to take guidance from public health authorities. Our service department is currently open!
#2 We Offer Contactless Express Service Pick-Up
Our 24/7 Express Service Pick-Up allows you to drop your vehicle off and pick it up without ever having to speak to one of our team members.
The Kiosk is conveniently located inside the service doors and is accessible 24 hours a day, seven days a week! It’s also cleaned and sanitized every 30-minutes for your safety.
#3 Have Our Auto Detail Team Lend a Hand
Worried about contamination in your vehicle? Our auto detail team is one of the best in Edmonton! They work tirelessly to make sure your vehicle is spotless and meets the highest standards of cleanliness.
During COVID-19 they’re working on over-drive, using Lexus-grade cleansing products to ensure your vehicle is germ-free and safe!
#4 We’re Pracisiting The Highest Levels of Cleanliness
If you need to speak to someone on our team, have no fear. Each of our Service Advisors is equipped with disinfectant wipes and hand sanitizer bottles. Each advisor cleans their space every 30 minutes throughout the day, down to the chair arms. We also encourage social distancing and have all our guests kept 2 metres apart for their safety.
#5 Service Loaners
Need extensive auto repair work done? We have an active fleet of service loaners for our clients to use while we work on their vehicles. Each service loaner is sanitized and detailed before and after every guest. So you can rest assured it’s clean and safe to use.
You Safety is Our Top Priority
The health and safety of our customers and team come before everything else. While COVID-19 has left the road ahead filled with many uncertainties, know that our team is taken every precaution to keep you safe. To book a service appointment online, click here!